Custom Jewellery Consultant
Role Overview:
As a Custom Jewellery Consultant, you will hold a position within our dynamic team, responsible for providing an exceptional customer experience for clients looking to purchase a custom engagement ring or fine jewellery piece. Your role will encompass personalised client interactions, education on diamond and gemstone selection, collaboration with production team, and active involvement in special projects that support our growing business.
Responsibilities:
- Elevate client relationships by authentically connecting with individuals, understanding their distinct tastes and budgets.
- Craft memorable experiences during personalised face-to-face consultations, leading clients through a journey of discovery to choose bespoke jewellery that resonates with their personal style.
- Efficiently qualify leads and deliver accurate quotes via email, ensuring transparency and clarity in every interaction.
- Forge a strong partnership with front-of-house colleagues, facilitating smooth communication and providing clients with timely updates on their custom pieces’ progress.
- Collaborate seamlessly with the production team, orchestrating a harmonious workflow to bring clients’ visions to life with precision and care.
Location: St James Trust Building, Sydney CBD
Hours: Full-time. Tuesday to Saturday 9am – 5.30pm. Part-time role Thursday to Saturday also available.